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Public Information & Citizen Services Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-20
Listing for:
Commonwealth Museum
Full Time
position Listed on 2026-08-20
Job specializations:
-
Government
Government Administration -
Administrative/Clerical
Government Administration, Clerical
Job Description & How to Apply Below
The Secretary of the Commonwealth's office in Massachusetts is seeking a Public Information Specialist within the Citizen Information Service Division. The role handles citizen inquiries via telephone, email, and mail, promoting accessibility and responsiveness across state government.
Staff are cross-trained to support other divisions as needed. Key duties include handling high-volume inquiries, maintaining resource directories, researching designated topics, and managing correspondence under
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