Medical Assistant II

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* Demonstrates true engagement and enthusiasm to contribute toward the care delivery needs for patients and families.
* Promotes an inclusive environment supportive of patient and family centered care for a diverse community.
* Accepts assignments for patient care within the scope of his/her preparation and within current standards of practice.  In conjunction with a Licensed Independent Provider (LIP) , LPN or RN, participates in the gathering of data that contributes to the assessment, planning, and evaluation of  care delivered.
* Collaborates as a member of the health care team, contributing toward a supportive and therapeutic environment that promotes the attainment of patient goals that are specific, measurable, action-oriented, realistic and timely.
* Accurately obtains vital signs, elicits information about the patient’s basic health status, administers relevant care within scope of practice and as directed by the LIP/LPN/RN, and documents as appropriate in the electronic health record.
* Performs routine tests that may include but are not limited to: electrocardiograms, vision and hearing screening, and the collection of specimens for laboratory testing and point of care.
* Participates in team-based care and patient education initiatives to support the health and wellness of patients in conjunction with the LIP/LPN/RN.  Reinforces patient instruction as directed by LIP/LPN/RN.
* Participates in organizational and unit-based quality improvement initiatives and compliance readiness.
* Participates in telephone screening of patients; may provide instruction to patient when directed by the LIP/LPN/RN.
* Participates in prescription management tasks including pending of new prescriptions and renewals requiring LIP approval, prior authorizations and medication reconciliation.
* Following approved clinical practice guidelines (CPG’s) and workflows, sends appropriate orders for radiology, laboratory testing and other care needs requiring LIP authorization.
* Answer and transfer telephone calls.
* Receive patient at arrival, verify and obtain all necessary information, and ensure forms are completed.
* Ensure all billing/fiscal information is completed and submitted after visit, including collection and daily reconciliation of any co-payments.
* Assist with special projects as directed.
* Assist with training and orienting staff as needed
* Follow HIPAA guidelines for the management of patient privacy and confidentiality.
* Appropriately utilizes organizational resources including management of time, supplies, equipment and other assets.
* Other duties as assigned.

Schedule and register patients for appointments/procedures, confirm appointments/procedures, prepare for patient visit by providing patient with all necessary information and completing all necessary tasks.

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