Education Program Manager

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The mission of the MGB's Office of Clinical Research (OCR) is to increase the quantity, quality, and efficiency of clinical research  MGB OCR nurtures and empowers the next generation of clinical research investigators and study staff by providing educational courses, guidance, and resources to the MGB clinical research community. Faculty-led consultation services and the project management support service core advise and provide logistical support to clinical research teams.

The Center for Clinical Research Education (CCRE) in the Office of Clinical Research (OCR) at Mass General Brigham (MGB) offers over 200 live and online courses annually with approximately 6,000+ participants. The CCRE is a well-regarded asset to MGB's clinical and translational research community.

• Designs, implements, and develops a comprehensive curriculum for clinical research educational courses, incorporating best practices for curriculum design.
• Works closely with the CCRE's Education Coordinator to plan and map out the academic year's curriculum.
• Works with the CCRE's Instructional Designer to create, review, and revise curriculum and course content to meet changing regulatory and industry requirements.
• Is responsible for thinking proactively about the program, identifying gaps and emerging trends in clinical research education and training to build a well-rounded and premier educational program.
• Maps course plans and creates course outlines for production of online modules, works with subject matter experts to assist with live/online course development.
• Promotes educational offerings within and outside the institution.
• Organizes webinars, workshops, seminars, and conferences related to clinical research education.
• Keeps track of and maintains a list of accomplishments and highlights for the CCRE Annual Report.
• Works closely with the CCRE's Application Analyst and Moodle Specialist on enrollment data and other projects.
• Ensures that courses are announced through appropriate channels so learners have advanced notice and time to register for courses.
• Assesses program effectiveness through feedback, evaluations, and key performance metrics.
• Implements continuous quality improvement based on learner outcomes and stakeholder input.
• Is responsible for planning and maintaining lists of course subscriptions and supplies required for hands‑on skills classes and other courses.
• Participates in additional responsibilities, programs, meetings and other activities as needed.

• Strategic thinking and ability to translate vision into program design.
• Ability to develop and foster collaborations across multidisciplinary teams within MGB and the Harvard Medical School System.
• Attention to detail and problem‑solving capabilities.
• Adaptability to evolving regulatory requirements and institutional priorities.
• Willingness to receive and incorporate feedback from learners and faculty.
• Excellent verbal, oral, and written communication.
• Experienced with Microsoft Suite of applications (Teams, Word, Excel, PowerPoint, etc.).
• Demonstrated project management and organizational skills.
• Strong written and verbal communication skills with experience presenting to diverse audiences.

• Bachelor's Degree required with Master's degree preferred in a health-related field, clinical research, public health, education, or equivalent.
• Minimum of 7 years of experience in clinical research, with at least 3 years in an educational program development role.
• In-depth knowledge of clinical trial operations, GCP, IRB/Human Subjects Protection, and regulatory compliance.
• Experience designing, delivering,…