Outpatient Pharmacy - Inventory Specialist

Outpatient Pharmacy - Inventory Specialist

Under the direction of the Outpatient Pharmacy Supply Chain Manager and Supervisor, and according to department policies and procedures, the individual is responsible for supporting all aspects pertaining to the inventory management of outpatient, retail, mail order pharmacy pharmaceuticals, Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS), and maintenance of pharmacy medication and associated supplies. This includes but is not limited to receiving daily medication orders from vendors, monitoring inventory levels, rotating stock, and effectively utilizing the return process to ensure proper credit is received from drug wholesalers.

Department: Inventory Specialist
Schedule: Full Time

• Validates and processes daily medication shipments by reviewing for accuracy, ensuring proper storage conditions and reconciling within vendor systems.
• Facilitates the management of medication inventories by ensuring drug products are within date, rotating inventory as necessary, stored within USP guidelines, and ensuring timely and accurate stocking of daily wholesaler deliveries.
• Maintains all medication shelves and storage areas in a clean, organized, and orderly fashion.
• Processes all drug returns promptly and appropriately within the necessary management system, adjusting inventory levels as needed when returns are processed, and ensuring packaged returns meet manufacturer and wholesaler shipping requirements.
• Reviews invoices to reconcile credits processed.
• Maintains compliance with DSCSA requirements related to order receiving, exception handling, transfer of inventory, and return of medications to vendors.
• Responsible for Secure File Transfer Protocol (SFTP) transmissions and Electronic Data Interchange (EDI) files (importing and exporting drug inventory files) and verifies successful transmission.
• Identifies faults in EDI transmissions and alerts management to discuss plans of correction.
• Identifies affected medication recalls, reconciles inventory to maintain compliance, and reports to necessary regulatory and supervisory personnel as appropriate.
• Conducts follow‑up calls for problematic medication deliveries from wholesalers and makes sound decisions.
• Tracks dropship medications throughout the health system and maintains supportive documentation such as packing slips.
• Reports any incorrect shipments and other safety issues to the supervisor immediately.
• Performs cycle counts of inventory on a regular basis to investigate and rectify discrepancies.
• Executes returns of expired non‑controlled medications via the reverse distributor.
• Remains informed by reading all department communications.
• Maintains records of daily transaction documents and processes appropriate paperwork for transferring medication and supplies between pharmacies.
• Ensures assigned tasks are accurate and reviewed by supervising personnel as required before completing critical tasks.
• Performs all department‑required quality assurance responsibilities.
• Adheres to department and hospital standards, including the following:

• Exhibits model AIDET behaviors.
• Conforms to the hospital standard of contact so that the best possible customer service and patient care may be provided.
• Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer‑focused manner.
• Maintains strict confidentiality of all personal/health sensitive information.
• Anticipates and is responsive to the service needs of the pharmacist relative to supporting pharmacy services.
• Utilizes the hospital’s behavioral standards as the basis for decision making and to support the hospital’s mission and goals.
• Follows established hospital infection control and safety procedures.

Performs other related tasks as needed.

Must adhere to all of BMC’s RESPECT behavioral standards.

• Required:
  
  High school diploma or equivalent degree and strong mathematical skills.
• Preferred:
  Some college, associate’s or bachelor’s degree.

• Required – Registration as a Pharmacy Technician with the Massachusetts Board…