Triage Clinician

Join us at Northeast Health Services
, a member of Transformations Care Network (TCN), where we empower clinicians to make a meaningful impact at the very first point of care. As a Triage Clinician
, you’ll play a critical role in improving access to high-quality mental health services by assessing client needs, ensuring safety, and connecting individuals to the right level of care. Our commitment to our communities starts with our commitment to supporting and investing in our clinicians.

Triage clinicians are responsible for providing clinical care through collaboration with referral sources, central intake, and ongoing care providers. Triage clinicians evaluate the urgency of the client’s presentation, make appropriate referrals and recommendations as well as assess for safety, and act as the first point of contact for a client entering services.

• Deliver 24 billable units of clinical services to clients per week
• Conducting collaborative care appointments, triage appointments and place referrals as necessary
• Provide high quality outpatient therapy services to clients, conduct assessments and intake evaluations and ensure treatment plans and goals address client needs, utilizing evidence-based treatment methods to meet client needs
• Participate in supervision and consultation with assigned licensed supervisor and clinic director as required by regulatory bodies and payors
• Seek clinical supervision and consultation for clinical issues that are beyond scope of practice and for clinical crises and emergencies
• Expected to always adhere to professional codes of ethics
• Ensure compliance with all Federal and State laws and regulations, adhere to agency policies and procedures
• Protect client privacy and confidentiality and HIPAA requirements
• Follow state and federal requirements around mandatory reporting
• Coordinate provision of and may act as liaison with clinical services for patients with other programs, community agencies, and/or medical services
• Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients
• Remain up to date on industry knowledge, technologies, certifications/licensures. Attend seminars, workshops, CEU’s, and conferences to meet the requirements of licensure and compliance with all facility protocols, procedures, and guidelines
• Process, Report, Record and Communicate patient care and patient needs to appropriate providers in a clear and timely manner using the technology provided
• Complete mental health assessments in format required by the agency for clients referred based on intake process, staff referral or client self-referral
• Provide timely, accurate, and concise documentation of client care; legibly document all client encounters in electronic medical records within 48 hours of seeing patients
• Maintain appropriately sized caseload to meet productivity expectations
• Attend staff meetings, as well as other meetings as required
• Schedule patient appointments using medical scheduling software. Answer phone calls in a professional manner
• Performs additional duties as needed up to and including the willingness to be flexible by possibly traveling to other facilities and adjusting your schedule to meet patient needs

• Master’s degree or higher from applicable accredited program
• Knowledge of state/federal rules and regulations
• Strong computer abilities and proficiency with electronic medical records
• Strong commitment to professional Code of Ethics
• Understanding of privacy and HIPAA requirements
• Excellent communication skills and ability to work well with a team especially in stressful situations
• Knowledge of current standards, principles, and practices of psychiatric care (Preferred)
• Knowledge of current and emerging trends in technologies, techniques, methods, issues, and approaches in mental health (Preferred)

• Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
• Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.
• Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.
• Thr ive in an environment that celebrates collaborative success, driven by effective communication and unity.
• Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.

Northeast Health Services is committed to fair and equitable compensation practices. The annual compensation range for this role is $ – $. Actual compensation may vary based on licensure, experience, market-driven…