Business Support Services Congress Specialist

Chiesi USA

Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas.

Discover more here.

At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.

Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.

Chiesi Global Rare Diseases is a Chiesi Group's business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments available.

This unit is based in Boston, Massachusetts, with a strong synergy with the headquarters in Parma.

Rare unit has a focus on research and product development for lysosomal storage diseases, rare hematology, ophthalmology disorders and rare immunodeficiencies. The unit is also a dedicated partner with global leaders in scientific research, patient advocacy and care. Discover more here.

The Business Support Service Congress Specialist will provide operational and administrative support to the Medical Affairs team and Patient Advocacy team in coordinating internal participation, logistics, registrations, vendors management, and sponsored activities congress. Reporting directly to Head of Global Business Support Services, this role is responsible for executing high quality operational processes, ensuring accuracy and efficiency across all congress related activities.

Success in this position requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple complex workflows simultaneously. The Specialist will work closely with Medical Affairs, Patient Advocacy, and cross functional colleagues to meet strict timelines, uphold compliance requirements, and ensure full alignment with internal SOPs (Standard Operating Procedures) and governance standards.

• Congress & Event Operations
  • Assist in planning, organizing, and executing congress related activities in partnership with the Medical Affairs and Patient Advocacy teams.
  • Coordinate logistical elements including hotel sourcing, conference registrations, and booth or exhibit arrangements, ensuring flawless execution and adherence to internal requirements.
  • Maintain relationships with conference organizers, vendors, and partners to support smooth operations.
• Sponsorship & Contracting
  • Support sponsorship contracting and payment tracking for regional and national conferences through the Chiesi Event Hub.
  • Manage the endtoend workflow of conference sponsor ships and national congress activities in Speakcore/Chiesi Events Hub, ensuring timely processing and documentation accuracy.
  • Support speaker and patient programming activities under direction of Medical Affairs and Patient Advocacy, including:
    • Contract initiation and routing
    • Procurement of services and goods
    • Monitoring approval workflows
    • Ensuring transferofvalue compliance
    • Coordinating Legal review and vendor interactions
    • Securing signatures through Docu Sign
    • Uploading final documents to the contracting platform
• Financial & Administrative Operations
  • Manage purchase requests, service entry sheets (SES), and invoice processing through SAP in full compliance with internal procedures and SOPs.
  • Maintain clear and accurate documentation, deadlines and internal recordkeeping to ensure…