Emergency Medical Dispatcher

American Medical Response – St. Louis Emergency Communications

Location:

St. Louis, MO. Position:
Emergency Medical Dispatcher, Full‑time onsite.
IMMEDIATELY HIRING!

Compensation: $19.50 per hour plus paid training and a comprehensive benefits package.

AMR St. Louis Emergency Communications Center is one of the largest private EMD Centers in the country, serving multiple Midwest states. We respond to inter‑facility requests, private calls, and 911 municipalities. Employees triage medical calls and give pre‑arrival instructions.

An Emergency Medical Dispatcher receives, records, and manages ambulance assistance requests. They process both emergency and non‑emergency transports, collecting information rapidly and accurately to deploy appropriate resources.

Eligible candidates are hired as full‑time employees and receive compensation for all completed training.

The program includes classroom, live, and scenario‑based training. It covers internationally recognized Emergency Medical Dispatch (EMD) certification, CPR, and other non‑emergency intake skills.

• Apply EMD principles and AMR‑customized protocols to deliver a minimum standard of care.
• Allocate EMS resources according to approved protocols and processes.
• Maintain expertise with the computer‑aided dispatch system (CAD).
• Enter accurate data for all service requests.
• Follow company and departmental policies, procedures, and protocols.
• Participate in ongoing continuing education.
• Function effectively in stressful environments.
• Communicate clearly in writing and verbally with patients, medical personnel, co‑workers, and clients.
• Use maps to determine locations for transport requests and crew safety.
• Monitor multiple radio channels to stay in contact with local agencies.
• Prioritize tasks while maintaining professionalism.
• Provide high‑level customer service during emergencies.
• Use basic computer applications.
• Work scheduled weekends and holidays as part of a rotation.
• Perform other duties as assigned by the department.

• Full‑time benefits: medical, dental, life, vision, disability, 401(k) with match.
• Paid time off.
• Time and a half for holidays worked.
• Opportunity to transfer nationwide.
• $150 attendance bonus every 60 days if no attendance points accrue (see ERCC CBA).

• Age 18 or older.
• Proof of high‑school diploma or GED.
• Successful completion of a computer‑aided pre‑interview test.
• Clear communication via telephone and radio.
• Ability to listen, talk, and type simultaneously.

AMR is part of the Global Medical Response family. Our teams deliver compassionate, quality care across emergency and patient relocation services.

— keep care at the center, raise your hand, seek to understand, find a way together, and be accountable— unite our teams and set us apart.

Global Medical Response and its family of companies are an Equal Opportunity Employer, supporting veterans and providing reasonable accommodations for individuals with a disability.