Vice President Connected Care

This role is based in Sydney, Australia.

Cochlear's Connected Care ecosystem is built to support hearing-implant patients and clinicians across the entire care pathway. The portfolio is organized into four product categories, each containing tools, technologies, and services designed to enhance clinical efficiency and patient outcomes.

• Remote Care: Enables clinicians to stay connected with patients and provide convenient, consistent care without requiring an in-clinic visit.
• Self‑managed Care: Empowers patients to actively manage their hearing performance in real-life situations in partnership with their clinician.
• In‑clinic Care: Gives clinicians the tools needed to ensure every clinic appointment delivers the best results for each patient.
• Surgical Care: Provides actionable intraoperative insights that help optimize device placement and enhance surgical outcomes.

Cochlear now has a rare enterprise-wide leadership opportunity for a Vice President (VP) Connected Care. This role will be responsible for defining and executing Cochlear's global digital product strategy across its full portfolio of customer-facing software, mobile applications, and connected health solutions, including:

• The digital product vision and multi-year roadmap
• Business model and commercialisation strategy
• Go-to-market planning and execution frameworks
• Marketing and value communication strategy
• Cross-portfolio coordination and value optimisation

Drawing on deep customer insights and expertise in digital health and connected technologies, the successful VP Connected Care will own the vision of Cochlear's digital product portfolio and drive the next wave of commercial growth. The successful candidate will also be rewarded with a competitive industry-benchmarked salary, meaningful short-term incentives, and long‑term equity that rewards the value you create. Ideally based alongside our Global R&D and Commercial hub in Sydney, relocation support will be available for the right candidate.

As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

• 10+ years' experience working in digital health and/or health IT with both country-level and global responsibilities
• 5+ years' experience launching digital health or health IT products in a wide variety of clinical settings (e.g. hospital system, independent clinic, etc.) and reimbursement environments across the globe
• 3+ years' experience selling health IT and/or digital health solutions into payers and capitated health systems
• 2+ years' experience working within a health system, provider group or payer organization
• Leadership and stakeholder engagement capability, including prior experience influencing senior executive leadership teams
• Ability to understand complex products/services and to identify and assess commercial opportunities.

Proven track record in:

• Support of products/services during the product development process
• Product/service concept creation and realisation
• Product/services launch campaigns
• Obtaining payment or reimbursement for digital health tools
• Relevant qualifications:
  Bachelor's degree in science or engineering (or equivalent through experience).

• An MBA or post-graduate degree in marketing/business (or equivalent through experience)
• A thinker who challenges the norm with customer‑centric, fact‑based, decision‑making