Surgical Scheduler II​/III- ORL

Surgical Scheduler II/III- ORL | Boston Childrens Hospital

Position Summary:

The Department of Otolaryngology and Communication Enhancement provides specialized outpatient and surgical care for infants, children, adolescents, and young adults with a wide range of congenital and acquired head and neck conditions. Under general supervision, this position coordinates complex inpatient and ambulatory surgical scheduling for multiple surgeons across one or more locations, ensuring efficient operating room utilization through collaboration with nursing, surgical, and anesthesiology teams while supporting timely, high-quality patient care.

Ideal candidate will have extensive surgical scheduling experience and a working knowledge of prior authorizations and referral processes. Candidates will be evaluated and placed at Level II or Level III based on experience, competencies, and career ladder criteria.

Experience:

Minimum 2 years of healthcare admin experience. 1 year of direct surgical scheduling experience required for external candidates.

Typical Responsibilities:

• Coordinates and schedules inpatient and outpatient surgical procedures, ensuring accurate daily OR schedules with required equipment and resources.
• Communicates with surgeons, physicians, and staff to confirm schedules, manage additional OR time, and relay critical updates.
• Maintains and verifies scheduling data in hospital systems, including patient information and insurance authorizations.
• Distributes schedules and supports pre-surgical needs such as consults, while responding to routine inquiries and escalating complex issues.
• Collaborates with clinical teams to improve OR efficiency, supports staff onboarding/training, and assists with reporting and metrics.

Experience:

Minimum 3 years of healthcare admin experience. 2 years direct surgical scheduling experience for external candidates.

Typical Responsibilities:

• Serves as team lead, supporting the supervisor with planning, prioritization, delegation, and coverage in their absence.
• Coordinates and schedules surgical procedures, ensuring accurate OR schedules, equipment needs, and efficient use of block and non-block time.
• Communicates with physicians and staff to confirm schedules, allocate additional OR time, and share critical updates on availability and requirements.
• Maintains scheduling systems, verifies patient and insurance information, distributes schedules, and coordinates pre-surgical consults.
• Drives operational efficiency by optimizing OR utilization, supporting staff training/onboarding, resolving/escalating issues, and assisting with reporting and metrics.

Schedule:

M-F, hybrid, 8:30-5

Status:
Full-Time

Standard Hours per Week: 40

Pay Range: $22.35-$35.76 Hourly

Office/Site

Location:

Boston

Job Posting Category:
Administration

Remote Eligibility:
Part Remote/Hybrid