Associate Director Health and Wellness - Huntington

Associate Director Health and Wellness - Huntington

Department: Center Staff

Employment Type: Full Time

Location: Huntington YMCA

Reporting To: Alie Bernier

Compensation: $52,000 / year

This position is primarily responsible for coordinating the staff that will engage with members on the wellness floor, through related activities, programs and events. The Associate Health & Wellness director works closely with the Health & Wellness Director to ensure prompt customer service and strong member engagement are carried out with consistency. The Associate Health and Wellness staff will report to the Health and Wellness Director.

This position includes modeling professional behaviors, direct member service including training Y clients, leading small group training sessions and floor shift coverage.

YMCA Competencies (Team Leader):

Mission Advancement: Models and teaches the Y's values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Key Functions/Responsibilities:

• Programs are in place and operating at the highest quality level for the various service area target markets.
• All related staff are trained on systems usage including "Expresso Interactive", Direct TV, and related media.
• Ensures all equipment is in working order. Responsible for reporting non-functioning equipment for repair and ensuring service date follow up within 24 hours.
• Creates floor coverage schedule and manages coverage 100% of operating hours (108 hours per week excluding holiday or non-planned circumstances).
• Completes and manages payroll for fitness floor staff so that scheduled hours are not exceeded and overtime is eliminated.
• Direct and influence staff on best practices and protocols.
• Responsible for assisting Health and Wellness Director with driving Personal training revenue in order to exceed branch year end goal.
• Responsible for ensuring floor staff have available Par Q, daily cleaning list, member workout cards, Get Started appointment logs and related paperwork
• Medically Based Wellness programs are implemented.
• Designs and implements (4) quarterly Member Challenge Programs per year.
• Assists with special events planning and delivery, including but not limited to 5K Family events, Healthy Kids Day, Monthly Expresso bike challenge and other Health & Wellness events.
• Attends and participates in YMCA of Greater Boston trainings.
• Participates in health and wellness staff meetings when needed.
• Assists in branch fundraising efforts as requested.
• Responsible for two opening shifts and one weekend shift per week.
• Presents a professional image and manner consistent with the YMCA mission and goals.
• Remains current in required and voluntary training in order to promote growth of mind and spirit and character values for all.

Education/

Experience:

• Bachelor's degree in exercise science, or a related field from an accredited college or university.
• At least three years experience…