Medical Assistant – Joslin Diabetes Clinic

Boston, MA
• Beth Israel Deaconess Medical Center
• Full-time
• Day When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

This is a full-time Medical Assistant position working the day shift, Monday through Friday, with no weekend or holiday requirements. The role is based in a fast-paced clinic that sees over 150+ patients (Adult & Pediatrics) daily.

Supports smooth and efficient practice operations, while contributing to Joslin and BIDMC’s promise of providing extraordinary care to Adult & Pediatric patients. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. In addition to medical assisting, provides administrative tasks as needed, including but are not limited to greeting, check-in, and scheduling.

Assists patients who have physical and psychological limitations with ambulation and patient care functions.

Job Description:

Location Shapiro Clinical Center – Boston Schedule Monday  through Friday Two shift options:8:00 a.m.–4:30 p.m.9:00 a.m.–5:30 p.m.No weekends or holidays

About the Role Join a fast-paced adult and pediatric diabetes clinic where Medical Assistants are central to patient care and daily clinic operations.

You will room patients, perform phlebotomy, complete medication reconciliation, download diabetes technology data, and help maintain efficient patient flow. Medical Assistants support the clinic based on patient needs rather than being assigned to individual providers, making flexibility and teamwork essential.

What You’ll DoRoom adult and pediatric patients and obtain height, weight, blood pressure, and other vital signs

Review medications and allergies and document information accurately in the electronic medical record

Perform phlebotomy, point-of-care testing, and specimen collection

Download data from continuous glucose monitors, glucose meters, and insulin pumps into the patient’s chart

Help coordinate patient flow across the clinic and communicate delays

Prepare and turn over exam rooms and maintain clean, stocked patient care areas

Queue prescription renewals and enter orders as directed by a licensed provider

Support same-day appointments, interpreter coordination, and special clinic workflows

Provide backup assistance with patient check-in, check-out, scheduling, and telephone coverage

Maintain medical equipment and supplies, including quality control and expiration monitoring

Who You’ll Support The clinic provides care to adult and pediatric patients managing diabetes and related health conditions. Medical Assistants work alongside physicians, nurse practitioners, nurses, dietitians, behavioral health specialists, exercise physiologists, nephrology providers, and patient service representatives.

Depending on clinic volume and assignment, a Medical Assistant may support approximately 15–30 patients during a shift.

What Success Looks Like You will be successful in this role if you are:

Comfortable performing phlebotomy across pediatric and adult age groups

Confident learning and working with diabetes technology

Flexible and able to move between different responsibilities

Organized and attentive to detail

Able to recognize urgent situations and ask for help promptly

Dependable and prepared to arrive on time for your scheduled shift

Curious, collaborative, and eager to learn

Comfortable working in a high-volume clinical environment

Why Join This Team?

You will join a diverse and collaborative clinic where providers and experienced Medical Assistants communicate closely and support one another.

The role offers exposure to advanced diabetes technology and clinical workflows that go beyond traditional rooming responsibilities. Team members are encouraged to ask questions, continue learning, and contribute to patient care across the clinic.

Required Qualifications High School diploma or GED required.
0-1 years related work experience required.

Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research…