Patient Services Coordinator II

Massachusetts General Hospital -  - Responsibilities:
Perform administrative and clinical functions to support smooth and efficient clinical service or practice operations;
Make patient appointments and maintain appointment records; assist callers with routine inquiries;
Serve as Super User for scheduling, registration and billing systems and provide training to others;
Provide functional guidance to Office and Practice Assistants and oversee daily activities of practice staff;
Handle co-payments, manage messages related to prior authorizations, provider questions, prescription refills, and test results