Partnerships and Success Specialist - Boston, MA

Partnerships and Success Specialist - Boston, MA (ISB
2607)

Passionate about healthcare innovation and adoption? Do you love working with people and making complex things feel approachable?

Become a healthcare technology educator, and join Able Innovations as a Partnerships and Success Specialist
! Here is your opportunity to play a key role in transforming patient transfers in hospitals and care facilities.

Location: Boston, MA

Type: Contractual / Project-Based / Fixed-Term (4-6 months)

Start date: As soon as possible

Experience: Minimum 2+ years of clinical experience in a hospital setting (Med/Surg, ICU, or ER preferred); primary background as a nurse practitioner, aide, porter, OT, PT, PSW or any healthcare clinician role preferred. Experience as a preceptor, charge nurse, or clinical educator is a huge plus. You must be comfortable speaking to groups and teaching peers.

Posting Notes: Travel may be required within the USA.

Note: Applications will be reviewed on a rolling basis; early applications are encouraged

At Able Innovations, we are redefining how patients are moved in healthcare environments. Our powered transfer platform enables smoother, safer and more dignified patient mobility-empowering healthcare teams and protecting caregivers from injury.

We are currently active in across Canada and expanding our footprint in the US. As we expand, we are looking for a people-oriented Partnerships and Success Specialist who can help healthcare teams adopt and embrace this technology with confidence.

Are you a healthcare clinician looking to leverage your clinical experience in a new, innovative way? Able Innovations is seeking dynamic individuals from the healthcare industry to join our Customer Success Team.

As an Partnerships and Success Specialist you will be providing care for the caregivers. You will serve as the on-site expert, training hospital staff on how to use our cutting-edge technology to improve safety and efficiency. You will represent us as our boots-on-the-ground representative during critical product launches and implementation phases.

This role is ideal for someone who thrives at the intersection of technology, education and human connection
.

This is a contractual fixed-term role for an expected duration of 4-6 months, based in Boston, MA with local and regional travel to healthcare facilities in the USA. You will be the face of Able Innovations in your territory, with support from our Toronto HQ.

• Tech & Innovation Exposure: Gain valuable experience in the Med Tech industry and add "Clinical Educator" to your resume.
• Support Your Colleagues: Our technology is designed to reduce staff injury and burnout. You will be the champion, helping other clinical staff work more safely.
• Leadership Opportunity: Play a key role in leading site activities, supporting stakeholder relationships, and driving successful adoption during an important period of implementation and change.
• Use Your Clinical Background in a New Way: Your focus will be on education, support, workflow adoption, customer advocacy, and measurable success outcomes.

• On-Site Training: Lead hands-on training sessions for hospital staff (nurses, porters, techs) on the safe and effective use of Able Innovations equipment.
• Go-Live Support: Provide "at-the-elbow" support during shift changes and peak hours to ensure staff feel confident using the new technology in real-time.
• Site Leadership: Serve as Able Innovations' primary on-site lead during the assignment period, helping coordinate day-to-day implementation activity and acting as a reliable point of contact for the customer site.
• Stakeholder Engagement: Build relationships with frontline teams, managers, educators, and hospital leadership to support successful adoption and a strong customer experience.
• Clinical Advocacy: Bridge the gap between engineering and nursing. Translate technical features into clinical benefits (e.g., "Here is how this device helps you turn a patient with zero back strain").
• Adoption Monitoring: Observe usage on the floor, identify barriers to adoption, and gently encourage hesitant…