Medical Assistant I
Listed on 2026-08-20
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Healthcare
Medical Assistant
Thank you for your interest in a career at Neighbor Health, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, Neighbor Health is proud to serve the greater Boston area with a strong commitment to the health and well‑being of our patients and communities.
Whether you’re a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at Neighbor Health is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Time Type:
Full time
Department:
Family Medicine
All Locations:
20 Maverick Square – Cradock Building
Position Summary:
Medical Assistants are part of our clinical care team. Working in close partnership with a provider(s) of our busy Family Medicine Department, the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non‑skilled nursing tasks, for the maintenance and control of non‑pharmaceutical supplies and equipment, and for assigned support activities.
The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session. Excellent opportunity for career ladder growth!
Schedule:
Monday - Friday 8:00am - 5:00pm including weekend, evening holiday rotations
Essential Duties and Responsibilities
Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session
Accurately performs the following as indicated :
- a) vital signs, O2 sat, pain scale (0-10)
- b) weights, height, LMP
- c) Spirometry
- d) EKG
- e) Peak flow meters.
- f) Use of Oxygen equipment
- g) Point of Care testing
- h) Cleans and wraps instruments for sterilization
- i) Follows proper sterilization protocols as indicated
- j) Other clinical tasks appropriate to the department assignment
Responsible for facilitating effective team and patient communication throughout the visit
Manages efficient patient flow per departmental requirements and supports providers and team in overall coordination and delivery of care. Actively participates in patient visits per departmental protocol including but not limited to: rooming patients, obtaining chief complaint, addressing BPAs, and obtaining pertinent history.
All documentation should be complete and done in an efficient and timely manner. Proficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows and guidelines
Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of patients and staff. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude
Monitors or chaperones exams as appropriate, assists in procedures or treatments as requested by providers.
Assists with patient ambulating and transfers to/from chair, stretchers and exam table. Assists with undressing, gowning and dressing as needed.
Stocks exam rooms and utility rooms daily with medical supplies and forms needed.
Cleans exam rooms and equipment daily and as needed.
Proficient and accurate use of current Neighbor Health electronic applications
Promotes a sense of team work through demonstration of self‑direction and self‑motivation. Solves problems independently and knows when to seek consultation
Assists with forms, letters, and other clinical paperwork as directed. Makes sure that all clinical paperwork is properly labeled.
Answers telephones, and calls patients as requested by practice staff.
Performs activities such as booking/canceling/confirming…
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