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Patient Experience Specialist & Access Navigator

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Boston Children’s Hospital
Full Time position
Listed on 2026-08-20
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Boston Children’s Hospital in Waltham, MA is seeking a Patient Experience Representative to provide administrative and customer service support in ambulatory clinic areas and central registration. The role involves patient greeting, data collection, scheduling and liaison duties as part of the float pool after training.

Upon successful training, you will rotate across departments, handle registrations and inquiries, enroll patients in the patient portal, and support billing and scheduling

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