Program Director - Entre Familia

The Boston Public Health Commission (BPHC) Recovery Services Bureau (RSB) offers comprehensive programming and resources aimed at reducing the harms associated with substance use, including providing treatment services, recovery supports, and youth prevention. RSB operates across the continuum of care, spanning outreach and engagement, drug user health, naloxone distribution, residential treatment, referral services, and more. RSB has over 150 personnel working across more than 10 programs.

Entre Familia is a 6-to-9-month residential substance use treatment program that provides bilingual/bicultural, gender-specific, substance use disorder treatment to pregnant and postpartum women and their children. The program serves pregnant and postpartum women and their children in the State of Massachusetts. The program is based on evidence-based models with proven success in providing culturally sensitive services to all women and their children, a population historically underserved in substance use treatment.

• Works to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.

• Responsible for the overall management and supervision of the Entre Familia Family Residential Program, a residential substance use disorder (SUD) treatment program for women and their children.
• Strong commitment to Recovery Services mission. Shared philosophy of substance use disorders and harm reduction treatment models.
• Builds and maintains a strong relationship with other RSB programs and divisions and collaborates on bureau wide projects.
• Responsible for the design, implementation, and oversight of all services at the Program, including, but not limited to, planning and development, programmatic policies and procedures, treatment protocols, treatment models, evidence based practices and clinical documentation.
• Leads efforts to evaluate, redesign, and rebuild the program’s entire treatment curriculum based on evidence-based practices and emerging best practices in the field.
• Lead the program management team to develop, plan, evaluate and report on goals, objectives, and outcomes for the program.
• Oversees program's compliance with state licensing and federal regulations, and all reporting requirements and evaluation. Ensures completion of all program's clinical documentation.
• Oversees monthly/quarterly/annual clinical chart reviews to ensure the delivery and documentation of clinical services.
• Develops streamlined and comprehensive system of documentation in accordance with state and federal regulations.
• Works in a confidential capacity with the Senior Management Team and meets regularly with supervisors regarding all aspects of program operations, including but not limited to matters pertaining to program staff and other confidential matters.
• Participates in management team meetings; assists Bureau Director, Clinical Services Director, and Associate Bureau Director with new initiatives and projects and in seeking funding sources; assists in fulfilling monthly, quarterly, and annual reporting requirements; shares in fulfilling critical responsibilities of Clinical Manager when absent from program.
• Manages all program funding including state contracts and other external funding.
• Monitors program's third-party billing activities.
• Operates independently.

• Oversees development/implementation of evidenced based practices and curricula related to substance use disorder, mental health, trauma, child therapy, and life-skills.
• Ensures program clients are provided with comprehensive health, mental health, case management and substance use disorder treatment.
• Provides clinical consultation for program staff including the Clinical Manager, case managers, clinicians, direct care staff, etc. including risk assessments, mandated reporting, etc.
• In collaboration with Senior Management Team, develops program policies to ensure safety and improve clinical services, case management and programming.
• Provides support to staff and clients including crisis management and milieu management.

• Establishes new…