Unit Secretary

Responsibilities

• Performs a wide range of secretarial duties and coordinates unit/floor procedures to ensure professional and efficient operation of the department in providing quality patient care.
• Answers unit phones.
• Collaborates with health care team members and other departments.
• Schedules patient tests and appointments.
• Maintains all medical records.
• Initiates and tracks unit requests.
• Coordinates discharges, transfers, and admissions proactively to assure efficient operation and management of resources on the unit.
• Receives visitors and responds to needs of patients and family members.

• High School Diploma or Equivalent required and Associate's Degree preferred.
• Experience in medical, customer service setting 1-2 years preferred.
• Knowledge of Medical Terminology preferred.
• Computer knowledge of Microsoft Office strongly.
• Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel.
• Ability to work as a team member, promoting a caring and collegial attitude toward fellow employees.
• Ability to work under stressful conditions, adapting to the changing pace on the unit, frequent interruptions, emergencies, and acutely ill patients.
• Ability to work independently, with well developed organizational skills in order to prioritize tasks.
• Demonstrated verbal and written communication skills to effectively interact with staff through voice mail, e-mail, etc.
• Must be able to demonstrate the knowledge and skills necessary to provide indirect care appropriate to the age of the patients served on his/her assigned unit.