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Patient Access Specialist - First-Impression Navigator
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-27
Listing for:
Boston Medical Center
Full Time
position Listed on 2026-08-27
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Boston Medical Center is seeking a Customer Service Liaison for Patient Access. You will greet patients, collect demographics, verify regulatory data (HIPAA, Medicare, JACHO, etc.), and ensure insurance eligibility and copay collection.
You will confirm patient identity via EMPI and guide patients to the appropriate location within the hospital. The role emphasizes accurate data entry, confidentiality, and strong communication in a fast-paced environment.
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