Regional Field Director, Therapy Access

Responsibilities:

• Lead a regional team of Therapy Access Managers (TAMs) supporting UT PAH and ILD products; set regional vision/strategy aligned with the Patient Relations Team.
• Review HCP engagement trends to manage request volumes and improve response efficiency; share market insights.
• Coordinate and cross-cover HCP support requests as needed (e.g., TAM time off, complex cases, support gaps).
• Develop and communicate compliant “rules of engagement” for interacting with HCPs and internal stakeholders.
• Represent patient/customer/stakeholder concerns and develop compliant plans/solutions with internal stakeholders.
• Drive accountability and compliance via ongoing cadence discussions; identify scalable practices and resolve access barriers.
• Support Patient Relations program escalations and ensure positive customer experiences.
• Engage sales leadership on regional trends/challenges.
• Anticipate patient-access implications across UT products for proactive compliant education.
• Establish and monitor performance parameters; monitor staffing projections and geographic distribution.
• Perform field ride-alongs; provide ongoing performance feedback and coaching.

• Bachelor’s (12+ years) or Master’s (10+ years) in relevant discipline (sciences/business/pharmacy/healthcare) with focus in reimbursement/managed care/sales-marketing or related.
• 5+ years claims reimbursement experience including coverage/coding/billing/payment; medical policy/managed care; public/private payers; reimbursement with HCPs/ancillary staff; HUB services.
• Deep market access and healthcare policy expertise; launch strategy execution.
• Experience in reimbursement, specialty pharmacy, billing/coding, and payer dynamics.
• Navigate evolving US healthcare landscape; build/develop teams; cross-functional work.
• Highly effective communication/presentation; manage 50%+ travel.

• 5+ years leading regional/local teams and collaborating across multiple stakeholders.
• Expertise in therapeutic space, practice dynamics, and reimbursement/product program support needs.

Must currently reside on the East Coast.