Manager, Infusion Pharmacy RPh

Role Overview

The Manager, Pharmacy RPh, oversees daily operations to ensure high‑quality patient care is provided in compliance with regulations, hospital policies, SOPs, and best practices. The role leads and manages pharmacy department staff, oversees daily workflows, manages staffing schedules, supports process improvements and quality assurance initiatives, collaborates with interdisciplinary teams to optimize medication management, and guides professional development through training and mentorship programs.

• Oversee daily pharmacy operations and staff management across assigned areas, ensuring compliance with all regulatory requirements, institutional policies, and SOPs.
• Provide leadership, mentorship, and direction to pharmacy staff, including hiring, onboarding, training, and performance evaluations.
• Collaborate with clinical teams, operational teams, research teams, nursing leadership, and other healthcare professionals to optimize medication management, support patient safety initiatives, and implement new procedures or workflows.
• Develop and implement pharmacy‑related content, such as policies, SOPs, protocols, guidelines, and order sets.
• Participate in departmental and institutional projects and committees affecting patient care, including technology implementations, process improvements, and compliance initiatives.
• Monitor key pharmacy metrics, manage budgets, and oversee resource allocation to ensure efficient and cost‑effective operations.
• Develop short‑term and long‑term goals for Pharmacy in conjunction with leadership.
• Coordinate professional development programs, including continuing education and mentorship for pharmacy staff.

• In‑depth knowledge of pharmacy practice, including medication management, oncology therapeutics, and regulatory compliance.
• Strong leadership and management skills with the ability to motivate and develop a diverse team.
• Excellent communication and interpersonal skills to effectively collaborate with multidisciplinary teams and provide exceptional patient care.
• Proficiency with healthcare IT applications such as Epic (Beacon/Willow) and pharmacy information systems.
• Analytical and critical thinking skills to assess operational data, identify areas for improvement, and implement effective solutions.
• Ability to prioritize and organize work within time constraints and adapt to a fast‑paced environment.
• Commitment to maintaining high standards of patient safety, quality of care, and customer service.
• Experience with project management and ability to lead initiatives and manage change.

Minimum Education: Bachelor’s degree in pharmacy from an accredited college or university required;
Doctor of Pharmacy (PharmD) from an accredited college or university preferred.

Minimum Experience: 5 years of pharmacy experience, including 3 years in a related practice and supervisory role required.

License/Certification/Registration: Licensed to practice pharmacy in the Commonwealth of Massachusetts. Certification in a related pharmacy specialty or advanced degree/training in a specialty practice area preferred.

Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment.

Yes, direct patient contact through clinical specialist practice and consultative services.

• Routine exposure to chemotherapeutic agents, biologic agents, and potentially hazardous materials.
• May require…