Supervisor, Phlebotomy

Site:
The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Responsible for managing expected workflow in all areas. Maintains and monitors phlebotomy collection and expectations, including safety, accuracy, and response/result times.

• Manages direct report staff, including scheduling, interviewing, evaluating job performance and productivity, performance improvement, competencies, continuing education, maintaining employee files, timekeeping and attendance, corrective action, and participating in staff meetings with the manager.
• In conjunction with managers, is responsible for the implementation and maintenance of all policies and procedures required by the hospital, laboratory, and any governing regulatory agencies to assure the ongoing safe and efficient daily operation of phlebotomy services.
• Supports and monitors customer and employee service expectations.
• Collects and provides all department quality data indicators to the Laboratory Quality Assurance department or other entities required.
• Responsible for timely and accurate payroll functions.

High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Phlebotomy Technician [National Certification] - Generic - HR Only required Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience as a phlebotomy lead 3-5 years required

• In-depth knowledge of phlebotomy regulatory requirements, ensuring accountability within the team.
• Proficient with statistical and computer productivity software.
• Possesses good written and oral communication skills, the ability to prioritize work, manage time wisely, and adjust to changes in work volumes and projects.
• Advanced management and organizational skills with strong attention to detail.
• Competent in training and mentorship, conflict resolution, and incident management abilities.

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision
  - Far Constantly (67-100%)
• Vision
  - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Onsite

15 Parkman Street

40

Regular

Rotating (United States of America)

$34.13 - $49.63/Hourly

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information,…