EAP Consultant

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Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The EAP Consultant serves as a trusted resource for Mass General Brigham employees and their household members, providing clinical assessment, short-term counseling, referrals, case management, and follow-up support. In addition to direct services, this role delivers organizational consultation and training, leads employee awareness initiatives, builds community and provider partnerships, and manages high-impact projects and committees. Working with a high degree of autonomy, the consultant acts as a strategic liaison to assigned entities and applies strong leadership, relationship-building, and project management skills to promote employee well-being and organizational success.

• Offers confidential behavioral health assessments, short-term counseling, crisis intervention, referrals, and follow-up support to employees and their household members.
• Adheres to standard procedures, ensuring confidentiality, ethical conduct, and timely documentation for program evaluation.
• Acts as a liaison between clients and supervisors with permission, and consults with managers and HR on employee or workgroup issues.
• Works closely with Occupational Health, Employee Relations, and HR to address employee concerns and coordinate care.
• Maintains and updates a network of internal and external referral resources to ensure high-quality support for clients.
• Delivers orientations, well-being trainings, and workshops to promote EAP services and workplace mental health.
• Participates in EAP organizations and ongoing training to stay current with best practices and regulations.
• Develop EAP training and work independently, recognizing when to seek consultation, and inform EAP management of complex clinical and administrative issues.

• Education:
  
  Master's Degree Social Work required
• Education:
  
  Master's Degree Counseling required
• Education:
  
  Master's Degree Related Field of Study required
• Licenses and Credentials:
  Licensed Independent Clinical Social Worker [LICSW
  - State License] required
• Licenses and Credentials:
  Licensed Mental Health Counselor [LMHC
  - State License] required
• Experience:
  
  2-3 years experience in providing counseling services, preferably in a hospital or healthcare setting, and experience in an Employee Assistance Program required
• Knowledge, Skills and Abilities:
  
  Ability to collaborate effectively with diverse teams while maintaining confidentiality
• Knowledge, Skills and Abilities:
  
  Crisis intervention skills
• Knowledge, Skills and Abilities:
  
  Advanced clinical assessment including alcohol/drug assessment and intervention
• Knowledge, Skills and Abilities:
  
  Clinical measurement tools
• Knowledge, Skills and Abilities:
  
  Staff support following a critical incident
• Knowledge, Skills and Abilities:
  
  Short-term counseling
• Knowledge, Skills and Abilities:
  
  Motivational interviewing
• Knowledge, Skills and Abilities:
  
  Referral
• Knowledge, Skills and Abilities:
  
  Client follow-up
• Knowledge, Skills and Abilities:
  
  Public speaking

Hybrid with onsite work required in office 3 days/wk at Brigham and Women's Hospital and Mass General Hospital M-F Eastern business hours required

On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment.

Teams video is required and must be accessed using MGB-provided equipment.

• Remote Type:
  Hybrid
• Work Location:
  
  175 Cambridge Street
• Scheduled Weekly
  
  Hours:
  
  40
• Employee Type:
  Regular
• Work Shift:
  
  Day (United States of America)
• Pay Range: $73,341.01 - $92,570.40/Annual Grade 6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not…