EAP Consultant

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Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The EAP Consultant serves as a trusted resource for Mass General Brigham employees and their household members, providing clinical assessment, short-term counseling, referrals, case management, and follow-up support. In addition to direct services, this role delivers organizational consultation and training, leads employee awareness initiatives, builds community and provider partnerships, and manages high-impact projects and committees. Working with a high degree of autonomy, the consultant acts as a strategic liaison to assigned entities and applies strong leadership, relationship-building, and project management skills to promote employee well-being and organizational success.

-Offers confidential behavioral health assessments, short-term counseling, crisis intervention, referrals, and follow-up support to employees and their household members.

-Adheres to standard procedures, ensuring confidentiality, ethical conduct, and timely documentation for program evaluation.

-Acts as a liaison between clients and supervisors with permission, and consults with managers and HR on employee or workgroup issues.

-Works closely with Occupational Health, Employee Relations, and HR to address employee concerns and coordinate care.

-Maintains and updates a network of internal and external referral resources to ensure high-quality support for clients.

-Delivers orientations, well-being trainings, and workshops to promote EAP services and workplace mental health.

-Participates in EAP organizations and ongoing training to stay current with best practices and regulations.

-Develop EAP training and work independently, recognizing when to seek consultation, and inform EAP management of complex clinical and administrative issues.

• Master’s Degree Social Work required
• Master’s Degree Counseling required
• Master’s Degree Related Field of Study required

• Licensed Independent Clinical Social Worker [LICSW
  - State License] required
• Licensed Mental Health Counselor [LMHC
  - State License] required

• 2-3 years experience in providing counseling services, preferably in a hospital or healthcare setting, and experience in an Employee Assistance Program required

• Ability to collaborate effectively with diverse teams while maintaining confidentiality
• Crisis intervention skills
• Advanced clinical assessment including alcohol/drug assessment and intervention
• Clinical measurement tools
• Staff support following a critical incident
• Short-term counseling
• Motivational interviewing
• Referral
• Client follow-up
• Public speaking

• Hybrid with onsite work required in office 3 days/wk at Brigham and Women’s Hospital and Mass General Hospital
• M-F Eastern business hours required
• On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.

Hybrid

175 Cambridge Street

40

Regular

Day (United States of America)

$63648 - $92,570.40/Annual

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