Field Access Manager, Lakes - St Louis​/Memphis

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.

Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.

Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma’s biologic treatment. The role is in Galderma’s Therapeutic Dermatology Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis.

The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners, and directly reports to the Field Access Director team.

Members of the Field Access Management (FAM) team will be responsible for the following:

• Key member in optimizing the experience for both the patient and the account

• Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products

• FAMs will educate and support accounts by:

• Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey

• Act as a subject matter expert to assist customers’ in reducing non-clinical barriers to patient access to therapy

• Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs

• Bachelor’s degree in relevant field required

• 5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred

• 2+ years in a reimbursement or access role supporting prescription based products

• Proven experience successfully launching new to market specialty products and resolving difficult access challenges

• Understands utilization management tools, prior authorizations and appeals

• Account management experience preferred

• Cross-functional experience required, proven track record of collaboration and coordination

• Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers

• Comprehensive analytical/strategic thinking skills

• Ability and confidence to work effectively and with a sense of urgency

• Adaptability, resilience and tenacity and ability to quickly pivot

• Proficient in…