Financial Coordinator -BIDMC; Heart Transplant Program

Position: Financial Coordinator -BIDMC (Heart Transplant Program)

Financial Coordinator - BIDMC (Heart Transplant Program)
Boston, MA

• Beth Israel Deaconess Medical Center
• Full-time
• Day

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Heart Transplant Financial Coordinator supports the financial operations of a complex transplant program. This role includes securing and maintaining insurance authorizations, managing invoices for donor organs and related services, and monitoring work queues to ensure billing accuracy and compliance. The position also provides oversight, education, and support for billing, referrals, and authorizations while handling essential administrative responsibilities.

This role works closely with patients and families to identify financial resources, including fundraising and grant opportunities, helping reduce barriers to care. The coordinator engages with patients across pre- and post-transplant phases and may support those on mechanical circulatory devices. As part of a multidisciplinary team, this position ensures coordinated care, financial clearance, and patient access in a full-time, on-site role at Beth Israel Deaconess Medical Center in Boston, Massachusetts, with responsibilities reflecting the general scope of the position.

Job Description:

The primary functions of the Financial Administrator include obtaining insurance authorization for transplant surgery, ensuring that authorizations for all patients on the transplant waiting list are up to date in order to insure payment to hospital and surgeons for all transplant surgeries, and processing invoices for deceased donor organs. The financial coordinator collaborates with the hospital finance department to ensure that all appropriate transplant costs are entered in the Medicare Cost Report.

Works closely with nurse coordinators, social workers, doctors and registration staff.

Primary Responsibilities:

• Maintains updated authorizations for all transplant patients to ensure payment to hospital and professional fees. Retrieves clinical data from medical record to submit to insurance company.
• Participates in weekly team meetings to be aware of new patient evaluations and change of status on wait list.
• Ensures patient registration is entered accurately and according to CMS rules for payment of transplant and live donor services.
• Reviews all hospital facility charges and professional fees to ensure payment by appropriate entity; hospital or transplant.
• Works collaboratively with transplant social workers to help patients understand insurance coverage for transplants.
• Processes invoices for payments for deceased organs listing paitents on national waitlist and other services associated with transplantation.

Additional Responsibilities:

Collaborates with Finance department to ensure appropriate expenses are entered on Medicare Cost Report.

Required Qualifications:

• High School diploma or GED required. Bachelor's degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

Experience in a hospital with registration, referral management or billing is preferred.

Experience with transplant is preferred but not required. The position works very closely with transplant nurses, physicians and surgeons.

Competencies:

Decision Making:
Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving:
Ability to address problems that are varied, requiring analysis or interpretation of the…