Practice Assistant II, Neurosurgery

## Practice Assistant II, Neurosurgery Apply:
Onsite:
Boston-MA:
Full time:
Posted Today:
RQ4080941

Site:
The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
** Job Summary
** BWH Neurosurgery Tumor | Onsite | Monday–Friday, 8:00 AM–4:30 PM    Build your career in healthcare while making a meaningful difference in the patient experience!
We are seeking a highly organized, detail-oriented, and patient-focused Practice Assistant to join our Neurosurgery Tumor team at Brigham and Women's Hospital. In this dynamic role, you'll play an essential part in coordinating patient care, supporting our physicians, and ensuring smooth and efficient practice operations.
Whether you're an experienced administrative professional or looking to advance your career in healthcare, this is an exciting opportunity to develop your skills in a collaborative, specialized clinical environment.
What You'll Do    - Serve as a key point of contact for patients, responding to inquiries, coordinating appointments, and providing timely updates throughout their care.  - Schedule new and established patient visits, diagnostic testing, surgical procedures, and preoperative appointments using Epic.  - Coordinate surgical scheduling, confirm arrangements with patients, and collaborate with clinical teams to ensure patients are prepared for upcoming procedures.  

- Verify patient demographics, insurance eligibility, referrals, and prior authorizations while maintaining accurate patient records.  - Collaborate with insurance companies, billing teams, and clinical staff to support timely billing, documentation, and workers' compensation processes.  - Provide administrative support to physicians, including managing calendars, coordinating meetings and travel, processing correspondence, and assisting with expense reimbursements.  - Prepare patient charts, maintain confidential electronic records, and ensure clinical documentation is accurate and up to date.  

- Serve as an Epic resource for scheduling, registration, and billing, providing guidance to colleagues as needed. Training is provided!
** Qualifications
* ** High school diploma or equivalent required.
* 2–3 years of office experience required; experience in healthcare or a customer service-driven environment is welcomed.
* Proficiency in Microsoft Office Suite and familiarity with standard office procedures and technology.
* Strong communication, organizational, multitasking, and time management skills.
* Ability to manage competing priorities, coordinate complex schedules, and maintain accuracy in a fast-paced environment.
* A patient-first mindset with the ability to communicate professionally and compassionately with patients, families, providers, and colleagues.
** Additional Job Details (if applicable)**## Why Join Our Team?
* Comprehensive benefits, including medical, dental, and vision coverage.
* 403(b) retirement plan.
* Tuition reimbursement.
* Discounted MBTA pass and additional employee perks.
* Opportunity to grow your career within a specialized neurosurgery program at Brigham and Women's Hospital.  You'll play an important role in supporting patients throughout their care journey while gaining valuable experience in neurosurgical practice operations and surgical coordination. Join a team where your organizational…