Medical Assistant

Our client, a Medical Center company, is looking for a Medical Assistant I for their Boston, MA location.

• Performs clinic support in both the clinical and administrative areas:
  In the clinical area the practice assistant, under the direction and supervision of a licensed Nurse or Provider, and in accordance with hospital policies, procedures, protocols, and standards of practice participates in the delivery of patient care.
• In the administrative area the practice assistant gathers patient information for registration, schedules appointments, verifies demographic and financial information and assists in the facilitation of patient flow throughout the ambulatory setting.
• Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patients.
• Clinical Support:
  Under the direction of the licensed Nurse or Provider, performs a variety of appropriately delegated patient care interventions for patients and their families.
• Collaborates with the licensed Nurse/clinic manager, as a member of the interdisciplinary team throughout the shift to determine appropriate work assignment and priorities, as well as communicates status of delegated task completion and outcome of patient data findings.
• Maintains timely ongoing verbal communication.
• Monitors patient flow including waiting room activity and communicating wait time updates to patients.
• Informs nursing staff, technical staff and/or supervisor of arrival of patients.
• Conducts pre-visit chart review and preparations for upcoming visits, including:
• Identification and documentation of patient care needs based on clinic guidelines and protocols (e.g. live interpreter needs, Hoyer-lift).
• Enters order for labs and tests to be completed at upcoming visit per clinic guidelines and protocols.
• Greets patient in waiting room and escorts to exam room.
• Uses recognized and accurate medical terminology and abbreviations for all documentation, avoiding the use of unapproved abbreviations, per Hospital policy.
• Assists with intake process in the following areas as determined by departmental needs:
  Checks two patients identifiers
• Accurately collects and documents in the medial records vital signs, chief complaint/reason for visit, and medical/family/social history.
• Enter allergies and smoking status.
• Documents current medications and prescriptions that need to be renewed.
• Obtains immunization records/history, and enters findings into patient medical record Instructs patient on how to prepare for the provider (assisting as necessary).
• Anticipates/sets up special equipment and/or supplies needed for visit.
• Administers preventative/population health management screens and questionnaires (e.g. PHQ2 and other behavioral health screens) and records in medical record.
• Arranges refills information for provider approval.
• Downloads glucometer and other device data for provider review.
• Alerts the provider when patient is ready and communicates abnormalities in findings (e.g. elevated temperature ).
• Complies with department documentation standards to ensure a complete and accurate patient record.
• Update patient pharmacy information.
• Collects, labels, sends and may deliver specimens with appropriate laboratory slips and or requisitions.
• Identifies emergency/crisis situations and initiates appropriate response actions within the scope of his/her role, including immediate communication of such events to the licensed Nurse/Physician.
• Under direction of the licensed nurse or designee maintains competence of tasks and performs tasks in relation to a variety of technical skills which may include but are not limited to:
• Provides basic skin care, including but not limited to:
• Application of heat and cold, diabetic foot care, application of elastic stockings, and ace wraps.
• Redundant to Q above Uses Universal precautions, performs wound care inclusive of simple dressing changes and saline irrigations.
• Must arrange for Registered Nurse to be present for wound assessment with each dressing change.
• Assists licensed nurse/health team members with various minor procedures limited to set up and breakdown of simple sterile procedure (e.g. sterile biopsy).
• Draping and prepping patient under the direction of the licensed nurse or provider, including but not limited to:
• Endometrial biopsy, IUD insertion and removal.
• Pelvic exam Incision and drainage Punch biopsy.
• Colonoscopy Suprapubic tube changes.
• Provides basic patient equipment care including but not limited to: changing hearing aid batteries,…