Outreach Social Worker​/Coordinator

Since 1985, BHCHP’s mission has been to provide or assure access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. We care for over 11,000 homeless individuals each year and ensure that every one of these individuals can receive comprehensive health care, which includes primary care, behavioral health, medical respite, dental, case management, and more.

Our staff work in 30+ locations across the city to serve some of our community's most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity, centering trust, mutual respect, hope, and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down physical and systemic barriers that our patients face and provide community-based health care services that are compassionate, dignified, and culturally appropriate.

NOW OFFERING A $4,000 SIGN ON BONUS

Hours:

Full-time; 40 hours per week;
Monday-Friday, 8:30am - 5:00pm

Union:
None

Union Name:
None

Patient Facing:
Yes

We are looking to hire a HIV Team Outreach Social Worker/ Coordinator which is a unique position that integrates direct social work and behavioral health services, outreach coordination, program administration, and systems innovation within a multidisciplinary HIV Primary Care team. In this role, you will play a key role in developing and implementing restorative justice-informed approaches to patient engagement, staff support, and addressing challenging interactions within the care environment.

As the Outreach Social Worker/Coordinator, you will provide leadership and coordination for weekly multidisciplinary HIV team outreach activities, with the goal of supporting the team's most vulnerable patients in accessing and remaining engaged in comprehensive HIV care and behavioral health services, regardless of housing status or other barriers to care.

You will also work collaboratively with medical and behavioral health providers, nurses, case managers, and other outreach staff, as well as community partners and outside agencies, to strengthen continuity of care, promote therapeutic relationships, and address barriers to HIV care engagement.

• Provide leadership, coordination, and integration of weekly outreach activities within the HIV team and in collaboration with other BHCHP outreach teams, community partners, and outside agencies.
• Coordinate outreach activities with a focus on developing therapeutic relationships that promote engagement, retention, and continuity in HIV care.
• Screen referrals to the DPH-funded specialized linkage and retention program (“ARCH Program”), which provides high-intensity outreach-based case management and accompaniment services for up to 6-12 months for
  15–20 of the HIV team's most vulnerable patients who struggle to engage.
• Collaborate with the outreach team to establish appropriate goals and service plans for patients enrolled in ARCH.
• Provide quality assurance and oversight of DPH grant-funded ARCH activities and ensure completion of required documentation and reporting.
• Support planned transitions from ARCH to intensive medical case management when patients are determined by the multidisciplinary team to be ready for a less intensive level of outreach support.
• Provide direct supervision, consultation, and support to the ARCH Outreach Case Manager.
• Participate in weekly multidisciplinary patient care and monthly HIV team meetings.
• Facilitate weekly outreach planning meetings with team
• Attend weekly…