Administrative Lab Director

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.

With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Lab Director to join our team at Tufts Medical Center in Boston, MA.

Work Schedule:

Generally Monday - Friday (8a - 5p); flexibility required

• Lead and direct the hospital operations within the market to ensure quality results, proper staffing, financial vitality, and foster a team environment
• Ensure adherence and implementation of hospital and laboratory policies and procedures for sites within the designated market
• Work closely with hospital administration and lab leadership in maintaining strategic and financial objectives and understand/explain variances of laboratories within the market
• Ensure laboratories within the market are performing at established metrics – understand root cause and implement process improvements when necessary
• Partner with Quality and oversee the implementation of new test methods and procedures at hospitals within the market
• Maintain strong customer-focused relationships, resolving operational issues proactively and effectively
• Work closely with Medical Directors, Professional Support Leaders, and Health System Leadership to ensure the laboratories are meeting the expectations of the providers and patients
• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory managers or corporate operations
• Maintain compliance with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety and quality of laboratory testing as well as professional conduct
• Serve as the laboratory liaison and a partner for other health system departments – promote communication and teamwork
• Ensure effective communication with leadership, clients, corporate operations, as well as direct reports, departmental staff, and inter-departmental staff
• Lead and develop a high-performing team of managers, supervisors and lead technologists through coaching, training, and performance management
• Foster a culture of high employee engagement, collaboration, continuous learning, and innovation within the laboratory team
• Proactively address workplace climate to maintain a positive culture, strengthen retention and enhance team effectiveness

• Bachelor’s degree
• 5 years or more of leadership experience in a health system or medical center

• Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
• 10 years or more of clinical laboratory testing experience
• 2 years or more working in an academic intuition
• ASCP or AMT certification

• Demonstrated ability to build trust, inspire engagement and cultivate a healthy workplace culture
• Proficient in laboratory knowledge and how to effectively manage a clinical laboratory.
• Prior…