Food & Beverage Director

Food & Beverage Director JF Restaurants | Winthrop Center – Downtown Crossing, Boston

JF Restaurants is a New York City-based hospitality group led by Michelin-starred Chef and Restaurateur John Fraser. JF Restaurants is seeking an exceptional Food & Beverage Director to lead operations at our newest and most ambitious project – eight dynamic concepts housed within the iconic Winthrop Center in Downtown Crossing, Boston. As one of the nation’s most celebrated hospitality groups, JF Restaurants is known for pushing boundaries, elevating guest experiences, and setting new standards in the industry.

With multiple accolades and a reputation for excellence, we continue to redefine what modern hospitality looks and feels like.

As Food & Beverage Director, you will serve as the strategic leader and operational architect behind this dynamic portfolio of concepts. Acting as the orchestrator of our culinary vision, you will shape the direction, performance, and guest experience across all venues within the property. This role is responsible for the comprehensive oversight of all Food & Beverage operations, ensuring the highest standards of quality, service, and execution are consistently delivered.

You will lead department heads and teams across multiple concepts, driving operational excellence, financial performance, and a culture rooted in hospitality and accountability.

• Develop and manage budgets for the food and beverage department in collaboration with COO.
• Monitor financial performance, including sales, costs, and profits.
• Implement cost control measures to maximize profitability.
• Manages and maintains F&B budgets to ensure appropriate profitability is maximized.
• Work with Finance Teams to perform forecasting and budgeting for all controllable costs.

• Must have a strong background in both facilities and F&B operations.
• Responsible for maintaining all FOH spaces according to standards and the cleanliness of all public spaces including all FOH outlets and bathrooms.
• Responsible for the physical/upkeep/maintenance of FOH public spaces and FOH assets.
• Partners with F&B operators for the managing and upkeep of all equipment throughout multiple outlets.

• Implement operational policies and procedures to enhance efficiency and quality.
• Responsible for supporting and leading the F&B Operators in the overall hospitality and service standards of the multiple food and beverage outlets.
• Maintain active involvement in the day-to-day operations, which includes floor presence when necessary.
• Conduct performance evaluations and provide feedback to improve team performance.
• Schedule staff shifts and ensure appropriate staffing levels.
• Recruit, train, and manage food and beverage staff.

• Gather guest feedback to continuously improve service quality.
• Promote a positive dining experience for all guests.
• Ensure high levels of guest satisfaction through excellent service.
• Address customer complaints and ensure issues are resolved promptly.

• Ensure compliance with all health, safety, and hygiene standards.
• Maintain all necessary food safety certifications and licenses.
• Conduct regular inspections of kitchen and dining areas.
• Required to be a Certified Food Protection Manager.
• Partners with property leadership and HR to maintain standards according to DOH, fire safety, and employment regulations.
• Implements, oversees, and maintains all company policies and procedures.

• Support in the development and implementation of marketing strategies to attract new customers.
• Help organize and promote special events, such as tastings and themed nights.
• Collaborate with the marketing team to create promotional materials.
• Partner with the F&B Managers and Chefs concerning food and beverage quality, service, and cleanliness.

• Assist with other projects as assigned by direct reports.

• Advanced understanding of how to analyze financial statements, with the ability to use experiences and knowledge to enhance revenue and minimize costs.
• Organized, self-starter, with the ability to work independently and with a team.
• Ability to support and inspire a flexible and innovative operating culture.
• Strong understanding of various food, service and beverage programs.
• Must be a strong leader with a solid track record managing multiple operations.
• Excellent oral and written communication skills.
• Proven leadership and management skills with strong organizational initiative.
• Proficient in multiple POS platforms and Inventory Management Systems.
• Proficient in Microsoft Office programs.

• Minimum 5 years in a Director Level or General Manager role working within the Food and Beverage industry overseeing multiple venues required.
• Bachelor’s degree in hospitality management, Business, or related field required.
• Culinary certificate or comparable experience working in culinary roles preferred.
• Previous experience performing new restaurant opening…