Director of National Accounts

Director of National Accounts

Job Location:

US-MA-Boston

Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America’s oldest continuously-operating hotel. Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished decor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms.

Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

Responsible for developing and executing strategic sales and marketing plans to maximize hotel revenue and occupancy. This role focuses on generating new business, growing existing accounts, and building strong relationships with local and national large-market clients. The position negotiates contracts for rooms, food & beverage, meetings, catering, events, and convention services in collaboration with Sales, Catering, Conference Services, and Reservations teams.

This role also ensures strong inter-departmental communication, controls marketing and sales expenses, and contributes to overall hotel strategy. Success is measured by increased revenue, account growth, customer value, budget performance, and improvement in RevPAR and RevPAR Index premiums.

Salary range for this position based on experience is $100,000 to $120,000

• Plan and maintain regular communications with, and actively solicit additional business from Hotel key accounts
• Communicate and/or meet with parties interested in the Hotel’s services and assess the parties’ needs and whether the requested services would be a profitable or best use of the Hotel’s rooms and space consistent with client needs and budgets
• Prepare guest proposals with various options available for hotels services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards
• Negotiate, prepare, and review terms of contracts for hotel services in compliance with hotel billing and rate guidelines and under supervision of Director of Sales & Marketing
• Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by hotel management
• Execute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking of guest rooms, meeting space, and catering requirements
• Promote high visibility of hotel through active involvement in industry associations and trade shows
• Support and promote all corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program
• Maintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by hotel managers
• Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to the Hotel
• Use computer and electronic devices and related software properly and effectively to communicate, including email, and to prepare reports and analyses of sales activity
• Plan, prioritize, and implement sales strategies and sales plans, manage multiple tasks and deadlines, and work in a fast-paced environment
• Complete assigned tasks and projects in a timely manner and as directed by hotel management
• Contribute to and support the maintenance of a safe working environment, and perform all work in compliance with hotel safety standards and all legal requirements
• Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements
• Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or…