Night Auditor

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Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.

Creating an unforgettable hotel experience is not a 9-to-5 job. For us, impeccable service never sleeps, so we hope you’re a night owl. As Night Auditor, you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well.

• Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
• Completing group pre-registrations and blocking room reservations, as well as pre-registering VIPs.
• Maintaining knowledge of current hotel rates, sales strategies, current special rates and types and locations of available rooms.
• Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches.

• High School Diploma
• Working knowledge of Google Suite and Google
  
  OS.
• Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
• Ability to quickly assess situations and create effective resolutions to problems.
• Possess a passion to provide excellent customer service.

As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: