Valet Attendant - Marriott Boston Copley

Overview

At Towne Park, you can make a difference by delivering exceptional hospitality services and creating smiles for guests, patients, and visitors.

Hourly base pay range: $15.50 per hour plus tips.

Part‑time, 3pm‑11pm shifts.

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• 401(k) retirement savings plan (eligible on a company basis)

The Guest Service Associate provides exceptional hospitality services to guests in a friendly and efficient manner, handling parking, vehicle retrieval, luggage assistance, and guest inquiries while maintaining a professional demeanor.

• Maintain a pleasant, friendly, and professional demeanor toward guests and co‑workers.
• Greet guests promptly, using their last names and proper Towne Park phone etiquette.
• Park and retrieve vehicles safely, driving slowly and cautiously.
• Assist with bell services, luggage storage, and vehicle door operations.
• Provide directions, taxis, reservations, and information on facility amenities.
• Explain parking rates and retrieval procedures; issue and collect claim checks and handle revenue calculations.
• Shuttle guests to approved locations and deliver requested items.

• High school diploma or GED.
• Valid driver’s license for the state of employment.
• One month of related experience or training, or an equivalent combination of education and experience.
• Knowledge of customer service principles and personal services.
• Basic math skills and ability to understand 24‑hour time and rates.
• Manual transmission operation and parallel parking skills desirable.
• Ability to read/write standard English and comprehend simple instructions.

• Mostly outdoor work with exposure to weather conditions.
• Extended periods of sitting or standing; occasional running and walking.
• Ability to lift up to 100lb overtone, 50lb frequently, and 20lb constantly.
• Regular verbal communication required.

Towne is an affirmative action, equal opportunity and E‑Verify participating employer. We encourage applications from all qualified individuals, including those with disabilities, veterans and those with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees.