Houseperson

The Engine That Keeps This Property Running

Pyramid Global Hospitality is a people-first company managing over 230 properties worldwide. We are dedicated to creating a supportive, inclusive work environment that fosters diversity, growth, and wellbeing. We offer comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays, plus ongoing training and development to help you build a career that matches your ambition.

Our hotel is a 304-room property currently in transition to a lifestyle brand, with eight versatile meeting spaces totaling 5,678 sq ft, located in one of Boston's most historic and culturally rich neighborhoods. Our team lives by core values centered on personal development, community, and the genuine success of every team member. As part of our lifestyle brand transition, we are elevating standards across every area of the property, from guest-facing spaces to back-of-house operations, to deliver a seamless, design-forward experience throughout.

As a House Attendant, you are responsible for the cleanliness and operational readiness of all public areas, back-of-house spaces, and support functions that keep the hotel running at its best. You will work closely with the housekeeping team, engineering, and operations to ensure that every corner of the property reflects the quality and care of a lifestyle brand. This is where hustle meets standards.

• Clean, maintain, and inspect all public areas including the lobby, front entrance, hallways, elevators, stairwells, public restrooms, fitness center, business center, and common areas throughout your shift.
• Vacuum, mop, sweep, dust, and polish all surfaces and flooring to maintain a consistently high standard of cleanliness and presentation across the property.
• Monitor and restock public restrooms with supplies, ensuring they remain clean, fresh, and fully stocked at all times, including during peak hours.
• Empty trash and recycling receptacles throughout public areas and back-of-house spaces on a regular schedule and as needed.
• Clean and maintain all glass, mirrors, fixtures, and hardware in public-facing areas to ensure everything looks sharp and well-maintained.
• Report any maintenance issues, damage, spills, safety hazards, or items requiring repair to the Housekeeping Supervisor or Engineering immediately.

• Deliver clean linens, towels, amenities, and supplies to guest room floors and housekeeping closets, ensuring Room Attendants have everything they need to complete their assignments efficiently.
• Collect soiled linens and terry from guest floors and transport them to the laundry area or designated pickup points according to hotel procedures.
• Organize and maintain linen closets on each floor, keeping them neat, stocked to par levels, and properly labeled.
• Assist with laundry operations as needed, including sorting, washing, drying, folding, and distributing linens and terry.
• Monitor and communicate supply levels to the Housekeeping Supervisor, flagging any shortages before they impact operations.

• Maintain cleanliness and organization of all back-of-house areas including housekeeping offices, storage rooms, loading docks, service corridors, and employee areas.
• Handle trash removal and compactor operations for the property, ensuring waste is managed efficiently and in compliance with all health, safety, and environmental regulations.
• Assist with room board flips, furniture moves, mattress rotations, and deep cleaning projects as directed by the Housekeeping Supervisor or management.
• Support event and banquet setups and breakdowns by assisting with furniture placement, linen delivery, and post-event cleaning as needed.
• Respond promptly to any urgent cleaning requests from the front desk, management, or other departments, including spill cleanups, guest area touch-ups, and emergency sanitation needs.

• Follow all health, safety, and sanitation protocols, including proper use of cleaning chemicals, personal protective equipment, and infection control procedures.
• Adhere to OSHA guidelines and hotel safety policies, including proper lifting techniques, wet floor signage, and hazardous material handling.
• Participate in ongoing training programs related to safety procedures, cleaning techniques, brand standards, and operational best practices.
• Maintain all equipment, including floor machines, vacuums, carts, and cleaning tools, in good working condition and report any equipment issues immediately.
• Follow lost and found procedures for any items discovered during cleaning, ensuring proper documentation and secure handling.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: $25.00 - $27.00

Actual compensation packages are based on a wide array of factors unique to each…