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Lot Attendant - Mass General Hospital

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Towne Park LLC
Full Time position
Listed on 2026-07-02
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Guest Services
Salary/Wage Range or Industry Benchmark: 16 - 24 USD Hourly USD 16.00 24.00 HOUR
Job Description & How to Apply Below
Position: Lot Attendant ($16/hr) - Mass General Hospital

At Towne Park, the Lot Attendant is responsible for accurately collecting and reconciling revenue and parking reports while providing exceptional hospitality services in an attentive, friendly and efficient manner to all guests throughout their visit.

  • Maintain pleasant, friendly and professional demeanor with guests and staff.
  • Greet guests promptly and with proper etiquette.
  • Authenticate guests, secure keys and protect confidential information.
  • Provide directions, information about attractions and support related requests.
  • Stack vehicles when required, secure keys and retrieve vehicles safely.
  • Collect and reconcile revenue, issue receipts and complete shift reports.
  • Operate equipment such as POS, credit card machines and parking gate systems.
  • Qualifications
    • High school diploma, GED or equivalent.
    • Minimum 18 years of age, valid driver’s license, clean driving record.
    • At least 1–3 months of related experience or training.
    • Customer service experience and computer/register proficiency preferred.
    • Manual transmission driving capability and parallel parking.
    • Basic reading, writing, arithmetic (addition, subtraction, multiplication, division within range).
    • Ability to understand and communicate in standard English.
    • Willingness to work outdoors and handle physical demands up to 50 lbs frequently.
    Compensation & Work Schedule

    Hourly base pay range: $16 per hour. Standard schedule: 8:30am–5:00pm full‑time, part‑time available.

    Benefits

    Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits and the company’s 401(k) retirement plan. Eligibility is based on job classification, employment length and hours worked.

    EEO Statement

    Towne Park is an affirmative action, equal opportunity employer and participates in E‑Verify. We encourage applications from qualified individuals, including those with disabilities and veterans. Reasonable accommodations are provided where needed.

    Physical Demands & Working Conditions

    The role requires standing, walking, running, handling objects up to 100 lbs, climbing stairs and outdoor work in various weather conditions. Employees may need to travel up to 5% of the time.

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