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Guest Services Manager – Front Desk & Concierge

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Highgate Hotels L.P.
Full Time position
Listed on 2026-07-04
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Event Manager / Planner, Customer Service Rep, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Highgate Hotels L.P. is seeking a Front Office Manager in Boston, responsible for overseeing Guest Services in a friendly and efficient manner. This role involves maximizing room revenue while ensuring guest satisfaction through exceptional service.

Qualifications include at least 5 years of experience in hotel management or related fields and strong customer service skills. The ideal candidate will work closely with various departments to ensure smooth operations and maintain high standards of service.

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