Director Of Dining Services

Job Summary

The Director of Dining Services is responsible for overseeing the daily operation of the Emirates Lounge at the Logan International Airport, ensuring a high level of hospitality, service, cleanliness, and overall guest experience. This role leads the front-of-house and back-of-house teams, supports client expectations, manages service standards, and ensures the lounge operates efficiently and professionally.

Salary: $80,000.00 - $90,000.00

Other Forms of Compensation: N/A

• Oversee daily lounge operations, including food service, beverage service, guest experience, and cleanliness.
• Lead, train, and support the lounge team to ensure consistent service standards.
• Maintain a polished, professional, and luxury hospitality environment.
• Work closely with the culinary team to ensure food quality, presentation, and timely service.
• Monitor staffing levels, scheduling, and daily labor needs.
• Ensure compliance with food safety, sanitation, workplace safety, and company standards.
• Communicate regularly with the client, airport partners, and internal leadership.
• Manage guest feedback and resolve service issues quickly and professionally.
• Support inventory control, ordering, cost management, and operational reporting.
• Maintain strong attention to detail in all areas of the lounge experience.

• Strong hospitality, food service, or airport lounge management experience.
• Proven leadership and team development skills.
• Excellent communication and problem-solving abilities.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, high-end service environment.
• Knowledge of food safety, sanitation, and service standards.

The Lounge Director ensures the lounge delivers a premium guest experience every day while maintaining strong operational standards, team accountability, and client satisfaction.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.