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Night Shelter Guest Services Specialist - Pathways

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Pine Street Inn Inc.
Full Time position
Listed on 2026-07-13
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Salary/Wage Range or Industry Benchmark: 28929 - 41328 USD Yearly USD 28929.00 41328.00 YEAR
Job Description & How to Apply Below
Position: Night Shelter Guest Services Specialist - Housing Pathways

The Guest Services Specialist (GSS) at Pine Street Inn works from policy and procedures to ensure a safe shelter environment for guests and staff. The GSS focuses on direct care of guests, responds to needs promptly, and supports development of a housing pathway by guiding guests toward housing resources.

The role includes assisting guests with connections to substance abuse, mental health, and medical services when shelter cannot safely meet needs.

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