Guest Experience Lead – Front Office
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-22
Listing for:
IHG Hotels & Resorts
Full Time
position Listed on 2026-07-22
Job specializations:
-
Hospitality / Hotel / Catering
Business Administration, Hospitality & Tourism, Hotel Management, Guest Services
Job Description & How to Apply Below
Inter Continental Boston invites you to join our luxury hotel team as Front Office Manager, leading concierge, guest services, and front desk operations with precision and hospitality. You will plan staffing, enforce standards, and collaborate with Revenue Management, Sales, and Food & Beverage to deliver Forbes-level service.
The ideal candidate has a bachelor’s in Hotel Management or Business Administration and at least three years in front office roles including management, with fluent English
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