Front Office Operations Leader - Luxury Hotel
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-27
Listing for:
Highgate Hotels L.P.
Full Time
position Listed on 2026-07-27
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
The Newbury Boston, managed by Highgate Hotels, seeks an Assistant Director of Front Office to support the Director of Front Office. You will oversee Front Desk operations, Uniformed Services and Telephone Communications to deliver attentive, friendly service and maximize revenue and occupancy.
Lead Front Office staff, conduct interviews, maintain SOPs, and coordinate with other departments to ensure seamless guest experiences. Experience with luxury hotels and Forbes standards is preferred.
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