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Luxury Front Office Lead — Guest Experience Champion
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-04
Listing for:
Chuan Spa
Full Time
position Listed on 2026-08-04
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
The Langham, Boston, part of Langham Hospitality Group, is seeking a seasoned Front Office Manager to lead the Front Office team and uphold Forbes, Leading Quality, and Langham Brand standards while aligning with the property's culture and values.
You will oversee front desk operations, guest relations, and coordination with Rooms Division, ensuring exceptional service, training, scheduling, payroll, KPIs, and guest satisfaction, including weekend/night shifts.
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