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Guest Service Agent - Hilton Boston Park Plaza
Job in
Boston, Suffolk County, Massachusetts, 02108, USA
Listed on 2026-08-05
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-08-05
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Greet guests upon arrival and assist with check-in including verifying details, assigning rooms, and issuing keys;
Process guest departures by verifying charges and handling payments using the point-of-sale system;
Demonstrate knowledge of hotel offerings, room types, rates, promotions, and local area information to assist guests;
Promote hotel services and up-sell amenities to maximize revenue;
Respond to guest requests and resolve concerns with care and urgency while managing messages and communications
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