Food & Beverage Manager

Food & Beverage Manager

Embark on a vibrant career at Wyndham Boston Beacon Hill, where excellence is not just a goal but a promise to create extraordinary experiences! With 304 well-appointed guest rooms and eight versatile meeting spaces, totaling 5,678 sq ft, our hotel provides an inspiring workplace that seamlessly blends comfort, commitment, and a distinctive culture. What sets us apart? Our unwavering dedication to cultivating a positive workplace culture, comprehensive benefit plans, including a 401k with a company match, and enticing bonus programs designed to recognize your dedication.

We are actively seeking talented individuals with a genuine passion for service to join our dynamic team. Our Core Values center around personal development, building a sense of community, and a sincere desire for the success of every team member. Be a part of a team where each member plays a pivotal role in delivering exceptional service and crafting memorable experiences for our guests.

Explore the exciting career possibilities that await you with Pyramid Global Hospitality at Wyndham Boston Beacon Hill. Your journey towards a fulfilling career starts here!

The Vision:
From Hotel Food Service to a Destination Guests Choose

Most hotel restaurants survive on captive traffic. Guests eat there because it is convenient, not because it is good. Banquets get executed to a checklist. The bar closes early. The back of the house runs on improvisation. That is the model we are dismantling.

The best lifestyle hotels in the world have proven that food and beverage is the single most powerful driver of brand relevance. Their restaurants pull in locals, not just guests. Their bars become neighborhood institutions. Their banquet programs win business because the food is genuinely exceptional, not merely acceptable. And every one of those operations is built on a back of the house that runs with precision, cleanliness, and pride.

Our 2027 transformation will reposition our food and beverage program as a destination in its own right, serving a 304-room hotel, eight event spaces totaling 5,678 sq ft, and a Boston neighborhood that deserves better than another hotel dining room. We need a Food & Beverage Manager who can hold service standards, cost controls, team culture, and brand ambition all at the same time, without dropping any of them.

About Pyramid Global Hospitality

Pyramid Global Hospitality is a people-first company managing over 230 properties worldwide. We are dedicated to creating a supportive, inclusive work environment that fosters diversity, growth, and wellbeing. We offer comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays, plus ongoing training and development to help you build a career that matches your ambition.

About Property

Our hotel is a 304-room property currently in transition to a lifestyle brand, with eight versatile meeting spaces totaling 5,678 sq ft, located in one of Boston's most historic and culturally rich neighborhoods. Our team lives by Core Values centered on personal development, community, and the genuine success of every team member. As part of our lifestyle brand transition, we are rebuilding our food and beverage program from the kitchen out, elevating the restaurant, bar, banquet, and in-room dining experience into a defining reason guests and locals choose us.

Your Role:
The Operator Who Holds All of Food & Beverage Together

As Food & Beverage Manager, you are the operational center of the entire department. You will supervise the restaurant and bar, lead banquet service execution, support and oversee the back of the house, and serve as the connective tissue between culinary, service, events, and hotel leadership. You will own scheduling, training, cost controls, service standards, sanitation compliance, and the daily execution that turns a menu and a floor plan into an experience guests come back for.

Restaurant and Bar Operations

• Oversee daily restaurant and bar operations across breakfast, lunch, dinner, and in-room dining, ensuring consistent service standards, accurate timing, and an atmosphere that reflects the lifestyle brand.
• Lead the floor during service. You are present, visible, and touching tables, not managing from an office. You read the room, catch problems before guests do, and set the pace for the entire team.
• Develop and enforce service sequence standards, steps of service, and guest interaction expectations for servers, bartenders, hosts, and bussers.
• Partner with the Executive Chef and bar leadership on menu execution, seasonal changes, specials, tastings, and beverage program development including cocktails, wine, and local craft offerings.
• Manage restaurant and bar revenue performance, including cover counts, average check, upselling programs, and promotional activity that drives both hotel guest and local traffic.
• Control food and beverage costs through portion control, waste management,…