Luxury Reservations Specialist – Guest Experience & Upsell
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-22
Listing for:
Chuan Spa
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel/Hospitality Sales
Job Description & How to Apply Below
The Langham, Boston is seeking an attentive Reservations professional to join our team. You will handle inquiries, convert them into bookings, and upsell room experiences while maintaining accuracy across all reservations.
Work closely with Front Office, Housekeeping, Sales and Guest Relations to ensure flawless guest experiences. A 2-year degree and hospitality background are preferred; strong English communication is essential.
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