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Guest Experience Specialist - Front Desk & Concierge

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Boston Courtyard Copley Square
Full Time position
Listed on 2026-08-23
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Crystal Creek Hospitality is seeking a Front Desk/Guest Services Agent to join our hospitality team in Boston. You will support front desk operations, handle reservations, check-ins/outs, and guest requests with a focus on service quality and efficiency.

Proficiency in OPERA and strong English communication are required. A friendly demeanor, attention to detail and teamwork are essential to delivering memorable guest experiences.

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