Guest Experience Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-25
Listing for:
Crystal Creek Hospitality
Full Time
position Listed on 2026-08-25
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Customer Service Rep, Front Desk/Receptionist
Job Description & How to Apply Below
Crystal Creek Hospitality in Boston seeks a Front Desk/Guest Services Agent to join the Front Office team. You will handle reservations, check-ins and check-outs, assist guests with requests, and promote hotel programs while delivering consistently friendly, professional service.
You must be proficient with OPERA or similar systems, understand daily hotel operations, and communicate clearly in English. This role requires a calm, problem-solving attitude, the ability to multi-task, and
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