Front Desk Supervisor – Guest Experience Leader
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-30
Listing for:
Highgate
Full Time
position Listed on 2026-08-30
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Highgate Hotels in Boston seeks a Front Office Supervisor to deliver attentive, courteous service at check-in, during the stay, and at checkout while maximizing occupancy. You will lead the front desk team, operate the PBX, respond to guest inquiries, handle packages, and uphold standards across all front desk tasks.
The role requires flexible hours, ability to stand for long shifts, and strong communication with guests and staff. Prior hospitality experience and computer skills are preferred.
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