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Guest Services Agent — Creative Front Desk Expert

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Omni Hotels & Resorts
Full Time position
Listed on 2026-09-03
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23.07 USD Hourly USD 23.07 HOUR
Job Description & How to Apply Below

Omni Boston Hotel at the Seaport is seeking an Ideal Services Agent to manage incoming guest communications and provide courteous, professional service per Omni Standards. You’ll handle guest needs and protect confidential information, using Opera and other front office systems.

The role requires strong communication, computer and organizational skills, with shifts including weekends/holidays. Starting pay is $23.07/hour, rising after 6 months and after one year.

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