VIP Guest Experience Manager
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-09
Listing for:
Highgate Hotels L.P.
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Event Management & Planning, Hospitality & Tourism, Guest Services
Job Description & How to Apply Below
Highgate Hotels is opening The Atlas, Boston’s first-of-its-kind hotel, where local connection meets global inspiration. The Guest Experience Manager will orchestrate flawless service across all touchpoints, anticipating guest needs and personalizing interactions to turn moments into memories.
The role requires managing VIPs, coordinating with Sales, Housekeeping and F&B, and guiding a team to deliver an exceptional stay from pre-arrival to post-stay follow-up.
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