Manager, Hospitality ​/ Hotel ​/ Catering

Overnight Manager |Moxy Boston Downtown

11:00 PM– 7:00 AM| $70,000–$75,000 annually

At Moxy Boston Downtown, our TEAM culture motivates and encourages every individual member to achieve “MORE” in their daily life and prosper in their career with a company that values them. Our hope is that each day you'll uncover new reasons to love what you do!

T.E.A.M. = Together Everyone Achieves More

Moxy is allabout bringing energy, personality, and genuine hospitality to theguest experience. We'relooking for aconfident and hands-on leader who thrives in afast-paced environment and knows howto keep thehotel running smoothly— even while therest of thecity is asleep.

Are you apassionate hospitality leader who loves creating memorable guest experiences? Areyou energized bya fast-paced, team-oriented environment and confident making decisions independently?

Asour
Overnight Manager
, you will bethe leader onduty during the
11:00 PM–7:00 AM overnight shift
, overseeing hotel operations and ensuring our guests receive exceptional service throughout the night.

You’ll work closely with the Front Office and hotelTEAM to maintain smooth overnight operations, resolve guest concerns, support the Night Auditor, and ensurethe hotel issafe,secure, clean, andready for thenext day.

This is anideal opportunity foran ambitious hospitality professional who enjoys being hands-on, leadingby example, andtaking ownership ofthe guest experience.

• $70,000–$75,000 annual salary
• Bonus eligible
• 401(k)
• Health, dental, andvision insurance
• Life and voluntary insurance options
• TEAM member andtravel discounts
• Career advancement opportunities
• Paid time offandother benefits for eligible full-time associates
• Opportunities for professional development and growth

With multiple hotel brands and thousands of locations aroundthe world, TEAM members are eligible for special hotel travel discounts at participating properties. Some locations mayalso offer food& beverage discounts.

Get away, visit family, or explore somewhere new withyour TEAM member travel benefits!

As Overnight Manager, you will:

• Serve as the Manager on Duty during the overnight shift
• Oversee hotel operations from
  11:00 PM–7:00 AM
• Lead, support, and motivate overnight TEAM members
• Ensure exceptional guest service and promptly resolve guest concerns
• Oversee front desk, guest services, andovernightoperational activities
• Support and monitor the Night Auditor and ensure accurate completion of the nightly audit
• Review arrivals, departures, room status, and other operational reports
• Handle late-night guest requests, complaints, and service recovery
• Conduct regular property walks to ensure cleanliness, safety, security, andhotel standards are maintained
• Respond appropriately to emergencies, incidents,and security concerns
• Communicate important overnight issues and operational updates to the morning leadership TEAM
• Ensurethe hotel is prepared for the morning shift and following day's operations
• Maintain accurate records, logs, and shift reports
• Follow all hotel policies, procedures, andbrand standards
• Work collaboratively withall hotel departments to support overall guest and TEAM member satisfaction
• Lead by example and create apositive, energetic, and welcoming environment
• Perform additional dutiesas assigned byhotel leadership

• 2+ years of hotel front office, guest services, or supervisory/management experience preferred
• Previous experience ina branded or lifestyle hotel environment strongly preferred
• Overnight or Night Audit experience isa plus
• Hospitality degree orrelated college coursework preferred
• Strong leadership, communication, and guest service skills
• Confident decision-makerwith the abilityto work independently overnight
• Positive, energetic, andhands-on leadership style
• Excellent organizational…